(BX-08)
“Fundamentals of Business Process Transformation”
Purpose:
Our one day “Fundamentals of Business Process Transformation” is a standalone introduction/ insight into BPM for all those interested in, and possibly responsible for, making process-centric change happen. We seek to enthuse our delegates to pursue the cause of Process with their colleagues and within their organisations.
The objective is to provide delegates with an insight into the principles, approach, benefits and logic of process and how it can transform how organisations deliver their services to customers while meeting wider stakeholder needs. We also explore the 8 Omega Framework for Business Process.
The key issues of strategy, people, process and technology are embedded in the BPM 8 Omega Framework which is designed to empower organisations to develop a comprehensive programme of process and customer centric change. 8 Omega provides individual organisations with a systematic means of blending new and existing methodologies, tools and techniques into a unique structure designed to deliver their specific process change requirements.
Each delegate is provided with a comprehensive manual including the slides used in the presentations.
Programme Designed for:
This one day Insight programme is designed to serve the needs of diverse interests:
• Process analysts, process designers, process engineers .. all Process Professionals
• Management staff seeking to understand radical process change and its potential impact on their organisation
• Operational process and business change managers, process sponsors, owners and other stakeholders
• Information Technology staff seeking to fully engage with the design and development of lean, end-to-end business processes
• BPM technology vendors wishing to add value to their technology applications and client services
Learning Outcomes:
Delegates on this programme will be empowered to:
• Demonstrate a clear understanding of how and why transforming business processes can help create agile, effective, competitive, high value-adding organisations
• Explain the relevance of the process-centric approach to the modern organisation in its global business environment
• Establish, through organisational maturity audit, the gaps between current and aspirational business vision/ strategy, appropriate technology, processes, people and their skills, as the basis for developing and applying a Business Process Framework
• Use the 8-Omega Framework to structure an organisational approach to process-centric change
Course Programme:
- Why Business Process Management?
- BPM Programme Objectives
- The Reality of Process-Driven Change
- Why do Organisations need Business Process Management?
- BPM Self Assessment – How About You?
- Enterprise Business Process: the 8 Essential Principles of EBPM
- Change to a Strategy-Driven Integrated approach
- Overturning Traditional Mindsets and Structures
- The Keys to Successful BPM
- End-To-End Process Thinking
- Case Study
- Building Agile Organisations with BPM
- Process Ownership
- The Reality of Current Business Processes
- BPM Thinking Seeks to Organise Complexity
- Case Study
- BPM Benefits and Opportunities
- BPM: Driving the Concept of Added Value
- 8 Omega Framework and Generic Methodology
- Obstacles and Issues in the Implementation of BPM
- Lack of Goal Alignment
- Business Process v Functional thinking
- Functional Organisation and Workflows
- Integrating Strategic, Tactical and Operational Dimensions
- Frameworks to Deliver BPM Strategy
- Seven Pillars of Success
- What Will Help You To Succeed
- Taking The Steps To Process Excellence
- Baselining The Organisation – Maturity Audit Processes
- Enterprise BPM Maturity
- 8 Omega Maturity Levels
- BPMG BPX Maturity Matrix
- Process Management Framework
- 4 Dimensions, 8 Stages, 6 Roles
- The Framework
- Case Study in Syndicates
- From Framework To Generic Methodology
- The Eight Stage, Two Strand Generic BPM Project Methodology
- A Project-Based Approach to Process Analysis & Design
