(BX-07)
Change Management for Business Process Project Managers
Business Process Projects seeking to transform the organisation to being customer focused and truly cross-functional need to address a range of Change Management issues. Failure to engage with the wide range of people-centric issues from the earliest stages of the process project will seriously impair implementation.
Project Managers are responsible for the successful planning, execution and delivery of a project. Change Management is an integral part of a well planned project. Therefore a concise grasp of the Change Management process and application is required.
The goal of the course is to facilitate understanding of Change Management
in successful Business Process Transformation projects.
Who should attend?
Project Managers and relevant role players.
You will also find the course valuable if you are involved in:
· Development of Project Management Methodologies.
- Project Office Implementation.
· Project Proposals and Budgets.
What you can expect?
The one-day course is structured around the practicalities of tangible deliverables for Change Management on IT Projects.
The focus is on providing a working model for integrating the Change Management deliverables into the project lifecycle. Participants are invited to engage in the learning experience through discussions, group exercises and case studies.
Participants are also provided with an extensive toolkit aimed at helping them implement and use the knowledge they gain during training.
The Course Approach
• Define what change management is in a project context, and understand the key components it consists of
• Identify the key deliverables that a change manager is responsible for during an IT implementation
• Understand the role of a change manager on a project
• Understand how change management should be integrated with project management within the project
• Understand how to scope, plan and resource a project’s change management effort
• Understand the roles and responsibilities of a project manager with regards to change management
• Identify the critical success factors for effective project implementation
What others say about the course:
“Thank you for a functional, non- “fluffy” and clean definition of change management and the associated deliverables.”
“Understanding the four aspects of change and explaining it inside the context
of the project and the organisation is very useful.”
