(BX-06)
Purpose of “Strategy for Process”
No organisation will realise the promise of process unless its overall business strategy embraces, commits to and delivers a strategy for process itself. Using the value chain to inform and unite people across the organisation, process has to be at the core of business strategy.
There are still too few examples of organisations whose strategic business intent and process strategy has the rigor and determination, management resource and internal process expertise to ensure success
The sub-optimal approach that most organisations take to process means their benefits and cost reductions are a fraction of what they should be. Extensively mapping the AS-IS, wrapping it up in “technology” and expecting the sanitised TO-BE that emerges to deliver anything but refined, introverted, silo functions is flawed thinking and execution.
Failure (or more likely a lack) of strategic intent will consign any process programme to the dustbin of change initiatives, rendering it unsalvageable for use by later management generations, well into the significant future.
Connectivity through the range of business change professionals engaged in pursuit of true process centricity requires a superlative level of organisation and is key to the strategy. Into the pot go business analysts, lean six sigma, project management, process modellers, process and performance management, business process transformers, systems and change expertise. Out should come the Centre of Process Excellence!
Serious strategic intent demands a programme implementation framework to engage staff throughout the organisation in the journey to end-to-end process.
If you have C-level responsibility for process, are responsible for process delivery – join us!
Structure of the “Strategy for Process” Workshop
This is a highly participative and practical two day workshop in which regular syndicate reviews will explore and capture the key issues. These will be used to enable individuals to create a Strategy Action Plan in the last afternoon of the workshop to take back to their organisation
Key aspects covered include:
· Strategy in the Context of the Process- Driven Organisation
· Drivers of Process Transformation
· Changing the Culture- Process Innovation and the Customer
· Process Value - Its Creation and Delivery
· Leading the Journey Into Process – Champions, Process Owners
· A Strategy for Process Governance
· People – Role in Delivering the Strategy Process
· Role of the “Centre of Process Excellence”
· Role of Measures and Metrics in Shaping End-to-End Process and Responsibility
· From the Top – Process Strategy from Vision Onwards
· Delivering the Strategy - 8 Omega Strategic Process Framework
· Strategy through to Implementation – the Practicalities of Delivering Process
Case studies of other organisations’ strategic approach, experience and lessons learned will be used extensively in the workshop.
Join us in this workshop, explore key issues of “Strategy for Process” and create a Strategy Action Plan for your organisation
