(BPMN1) - Introduction to Business Process Modelling using BPMN (Johannesburg, November 18th 2010)

Business Process Modelling using BPMN

 
Business Process Modelling Notation (BPMN) is the emerging standard for modelling business processes, the result of the evolution of best practises across multiple process modelling disciplines. It is supported by many of the foremost process modelling as well as workflow tools, and with its underlying mapping to executable process languages such as BPEL is also an important standard for defining executable processes, e.g. service orchestration.

At the Business Process Transformations Group we believe in understanding the big picture, focusing on the business process from customer request to customer fulfilment and appreciating how important our moments of truth with our customers are. BPMN (and the current version, BPMN v1.1) is a rich process modelling notation that can be used very effectively to model business processes from various perspectives, and using it properly can assist with understanding and communicating these processes in support of successful business process transformation.

Learn how to use BPMN to model business processes in a practical, hands-on two-day course that covers:
• Processes that span organisational boundaries
• Detailed internal processes
• Modelling responses to a variety of business events
• Making sense of process decisions and parallel processing 
• Asking the right questions during the discovery and analysis of business processes
• Modelling end-to-end business processes
• Designing reusable sub-processes
• Enhancing processes with effective use of artefacts and annotations

Course Outline

Introduction
- Business Process Transformation
- Process Concepts
- Process Management Framework
- A Generic BPT Project Methodology

Process Concepts and Standards
- Process Modelling Standards
- Moving towards a standard...
- Some process standards
- What is BPMN?

Notation Fundamentals: BPMN v1.1 
1. Inter-organisational business processes and process participants
Core Concept: Pools and Lanes
Core Concept: Message Flow
Core Concept: Internal Process Participants
Core Concept: Business Process Diagram
Collaborative processes
2. Events in a business process
Core Concept: Events
Core Concept: Specialised Events
3. Modelling process flow
Core Concept: Activities
Core Concept: Flows
Core Concept: Gateways
4. Connection rules
5. Message flow connection rules
6. Using annotations and artefacts
Core Concept: Data Object

Modelling Business Processes
- Objectives of modelling
- Generic stages in model building
- Enterprise modelling viewpoints 
- Identifying business processes
- How do processes span the enterprise? 
- The enterprise process model 
- Benefits of using a process modelling tool 

- How do we start modelling a business process? 
- Modelling end-to-end
- Creating reusable sub-processes 
- When are we modelling procedure and no longer process?

Optimising Business Processes
- Why would a process not be performing well?
- How do we improve processes?
- Processes need to keep improving
- Approaching process improvement

Review
- Review: Basic Modelling Elements
- Review: Specialised Events
- Review: Activities
- Review: Flows
- Review: Gateways

Extensive Practical Exercises
• Objective: On their return delegates can engage with their business process environment and model a range of situations with confidence and accuracy
• Using BPMN when mapping processes (even using Visio) enables a smooth transition from the mapping to modelling level at a later date
• Up to 14 practical exercises will test delegate modelling skills

Examination for BPMN Practitioner Certification

At the end of the second day a one hour examination can be sat which will be assessed and those who pass will be awarded a “BPMN Practitioner Certificate”. Those who attend the course but chose not to sit the examination will be awarded an “BPMN Attendance Certificate”