25/04/2010
This article, by David Lyneham-Brown, CEO of the Business Process Transformations Group, is an unashamed advocacy of the power of process to deliver transparency and accountability in a world of increasingly complex demands on corporate activity, costs and their executives. He argues for the capability of end-to end process to deliver the intent of regulatory compliance, but only if there is a clear strategy for process and the structured management of the changes required.
01/10/2009
Transforming organisations to being process-driven and customer-centric is a project of strategic dimensions which impacts all staff. The skills of Change Management are core to the role of the Process Project Manager and this one-day insight makes the necessary links to reduce resistance and enable effective change.
